Addressing the all-important and often perplexing topics and issues related to enhancing your personal growth and professional development
Walk into any variety store and it will be obvious that Valentine’s Day has become a commercial extravaganza. Red cards, boxes and candies are everywhere! Love is in the air, along with high expectations and, to be candid, a real possibility of disappointment if the message of love isn’t sent effectively.
Everyone has their own thoughts and feelings about Valentine’s Day. Some people are starry-eyed romantics, others are practical to the core and there are some people who would rather forget about it. But wherever you fall in that spectrum, you will probably want to express your love for someone at some time, even if it isn’t February 14th.
Psychologist and author Dr. Gary Chapman has published some of the most helpful information on the market today about what says “I love you” most effectively. His original book, The 5 Love Languages: The Secret to Love that Lasts was a game-changer for many faltering relationships. He had discovered...
Do you ever wish we could all agree on everything? Wouldn’t that stop all the arguing and fighting? Maybe, but it would also stop a lot of progress and prevent important changes from being made. While disagreement can be uncomfortable, it can also be beneficial if it’s handled the right way. Here are some keys to making it work for everyone involved.
Clarify the Issue – I’ve seen couples, work teams, business partners and family members get embroiled in arguments that escalate into hostility, only to find out they’re not even fighting for the same reason. Begin your discussion by making sure you all have the opportunity to say what your concerns are and what you think the “win” will be once the conversation is over.
Respect – No conversation works well if one or more individuals speaks or behaves in a disrespectful manner. It’s critical to acknowledge that everyone has a legitimate right to their own opinion and that...
Today’s post is written by our guest blogger, Kimberly Hayes, Chief Blogger for publichealthalert.info,
Live, Work & Relate Well!
Seasonal affective disorder, or SAD, is a psychological condition provoked by a seasonal change that results in depression. While people can experience SAD at any time of year, the majority of cases occur in the winter when daylight is scarce. An accepted theory behind the cause of SAD is that decreased sunlight exposure directly affects a person’s biological clock and disrupts their regulation of hormones, neurochemicals, sleep, and overall mood.
Symptoms of SAD are akin to those of major depression:
If you are one of the millions of people who experience SAD in the winter, you don’t have to...
Change and transition is difficult for many people. In fact, most of us have a love-hate relationship with change – maybe because we believe it will be painful, messy and disruptive despite knowing that if led and managed well it can result in significant improvement and growth.
Ask anyone in our city and they will tell you that everywhere they go they encounter a construction zone. Our freeway and roads have had major delays and new housing construction has created traffic jams of slow-moving cement trucks and heavy equipment. “Messy” and “disruptive” might not be strong enough terms! But the vision of smoother, wider roads and beautiful new neighborhoods helps us remain positive during the processes of change.
In business, as well as in life, it is impossible to experience growth without change, and if you don’t know how to effectively lead and manage change and transition you will encounter greater resistance and opposition no matter how...
I can’t believe 2018 is over. It seems as though it passed in a flash – especially as the holiday rush seemed to accelerate the end of the year. October through December were a fun, fast-moving blur!
While I was growing up, time seemed to pass by so slowly. Important events such as Christmas and summer vacation took “forever” to arrive. Now, each new year seems to pass by faster than the one before. Can you relate?
I have come to realize that the speed with which time passes is directly proportional to how busy I am. I have also learned that the degree to which I feel impatient, frustrated, and pressured is related to my level of overcommitment.
When I become overcommitted everything seems to suffer. Instead of doing a great job, I do a mediocre job. Instead of enjoying the task, I resent it. Instead of spending time with my family, I focus on those things that have specific deadlines.
To break free from over committing yourself, practice these three...
Have you heard this one? During a discussion of holiday traditions, the teenager complains, “We don’t have any traditions. We just do the same old things every year!” While we smile at the kid’s perception, we recognize the value of giving the family a sense of continuity that ties them together through the years.
I am reminded of a holiday a couple of years ago. The host of the family gathering that year was dropping hints that they planned a surprise “non-traditional” dinner, and the person most distraught about the prospect was a 17 year old boy! Just when you feel as though a child wants nothing to do with the “old-fashioned ways” it becomes apparent that it actually matters to them – a lot!
Traditions don’t have to be fancy or expensive. In fact, it is often best if they are not so they won’t be difficult to carry on. When the children grow up and establish their own homes, it’s heart-warming to see them...
The most surefire way to have a perfect holiday is… just kidding… you can’t. It would be more accurate to say that the way to virtually guarantee that your holiday is disappointing is to set your mind on having everything perfect. While there is often a long list of details to attend to prepare for the holiday celebration, there is one item that should be #1 on your list: Be flexible.
If your idea of a perfect holiday doesn’t involve any other people, you may be able to come close to achieving it. But as soon as you begin to add your spouse, children, relatives, friends, co-workers – basically anyone – to the festivities, you will need to become willing to bend, stretch and flex to accommodate their schedules, quirks and needs.
People are messy. They can be unpredictable, busy, forgetful, opinionated, cranky, and a whole list of other qualities that can make it hard for them to fit the mold...
As the holiday season swings in to high gear, retail businesses and service organizations are likely to see a rise in the number of customers they serve each day – as well as stress levels associated with challenging customers.
The importance of excellent Customer Service cannot be overstated in today’s competitive markets. The reality is that people have many vendors, providers and merchants to choose from when making purchases, and if you want to keep them coming back to yours, you and your staff need to understand why it’s important and how to achieve it.
Let’s begin with the “Why”. Excellent customer service…
• Builds trust – According to business mogul Warren Buffet, “It takes 20 years to build a reputation and five minutes to ruin it.”
• Is more important than price – 9 out of 10 U.S. consumers say they would pay more to ensure a superior customer experience. (Harris...
This time of year we are bombarded with messages about gratitude. Thanksgiving reminds us to literally “give thanks” for the blessings we enjoy. But I wonder how many of us really “dig in” and go beyond a quick list of people, possessions and experiences we have in our lives.
How much more grateful would you feel if you went deeper into your list? Here’s an exercise to try:
These statements can spur creative and expansive thinking that will enrich your relationships with a deeper appreciation. You can modify the items to fit the situation, but let’s look at some examples to get you started.
I give thanks to my mom for teaching me how to cook. Because of this blessing I have learned that I can prepare...
Everyone struggles with a lack of confidence at times. It is estimated that 85% of the world’s population experiences low self-esteem and consequently, low self-confidence at some point in their life.
We all know the feeling of inadequacy and incompetence. It can happen when you face a new job, new relationship, or an unknown situation. There is some comfort in knowing that you are not alone, but you don’t want to get stuck in low self-confidence because it can impact every aspect of your life. It can be at the root of disappointing friendships and love relationships, lower long-term earning potential and missed opportunities for high quality jobs and promotions. There is also strong correlation between low self-confidence and substance abuse, eating disorders, anxiety, depression, and other destructive conditions and behaviors.
People with low self-confidence are more likely to have trouble starting and maintaining quality...