Addressing the all-important and often perplexing topics and issues related to enhancing your personal growth and professional development
In my last blog I talked about one of the core issues underlying most internal challenges faced by family-owned businesses – the tendency to run the family BUSINESS as a FAMILY business. In order to succeed, some of the family dynamics need to be set aside during work hours so the business can be run by solid business decisions.
In the next few blogs, I’ll talk about the specific mistakes that have the potential to derail your success and make your work experience more frustrating and less satisfying.
Mistake #1: Absence of clearly defined rules, roles and responsibilities
When most family businesses begin it is not uncommon for the employees to wear multiple hats – that’s okay and even necessary. However, the moment a business adds a second employee, even if part-time, you want to put in writing the role and responsibilities that individual has. From this list of responsibilities, job descriptions can be created. Just because the...
If you want to jeopardize the productivity and performance of your team and at the same time compromise trust and respect, DON’T hold your team members accountable. Before you protest, “But trying to get my co-workers to do anything always causes trouble,” let’s look at some facts.
In his book, The Five Dysfunctions of a Team, Patrick Lencioni lists the fourth dysfunction as Avoidance of Accountability – ducking the responsibility to call peers on counterproductive behavior that could harm the team. Failure to maintain an organizational culture that values and demonstrates a high standard of excellence invites mediocrity, low morale, mistrust, and employee disengagement. Those are not the characteristics of a winning team!
Many team members I have interviewed over the years admit to being apprehensive about holding their co-workers accountable for issues like poor communication, missed deadlines, lack of productivity or subpar...